Customer Success Engineer
Poland
B2B
Orca Security is a cybersecurity startup and cloud innovation leader. Founded in 2019 in Israel by former Check Point managers, it raised $630+ million and became a 'unicorn' in 2021.

At Orca, we believe that in the right environment and with the right team, talent has no boundaries. This team spirit, together with our drive to always aim high (because the cloud is the limit), have quickly earned us unicorn status and turned us into a global cloud security innovation leader. So if you’re ready to join an amazing team of people who inspire each other every day, now is the time to find your place in our pod.

About the role

You are the primary technical engineer in Orca’s Post Sales motion, acting as an internal and customer-facing trusted advisor, responsible for the successful implementation, product adoption, and operationalization of Orca Security.


Responsibilities:


  • Become a technical authority on the Orca Security platform, to understand the customer’s technical requirements and communicate complex, technical Cloud Security concepts
  • Serve as the primary technical point of contact for enablement and value realization across multiple personas within the customer’s organization
  • Drive product implementation, adoption, and long-term value as customers progress through their journey milestones with Orca
  • Perform quality assurance in the final stages of the Software Development Lifecycle by validating product releases and enhancements
  • Cultivate customer trust by sharing expertise in the operationalization of Orca and best practices in the cloud

General areas of experience:


  • CSPM: Cloud Security, Cloud Infrastructure, Cloud Networking, Compliance, CIEM / IAM
  • CWPP: Vulnerability Management, Compliance, DSPM
  • Foundational experience with one or more of the following: AWS, Azure, GCP, OCI, Alibaba
  • Working knowledge of: Containers, Kubernetes
  • Working knowledge of: APIs, API Security
  • Working knowledge of: CI/CD Pipelines, IaC, SDLC
  • Scripting Background in: Bash, Python, Powershell

Requirements:


  • 3+ years of experience in roles similar to: Cloud Security Engineering, Customer Success Engineering, Post Sales Solutions Engineering, or Technical Account Management
  • 1+ years of experience in Cloud technologies
  • Common traits: fast learner, natural curiosity, love of technology, self-driven, detail oriented, communicative, customer focused

Benefits

  • Work in a highly professional team with a friendly community spirit and supportive environment
  • Ability to work from our comfortable office in Warsaw at Prosta str. 51
  • Paid vacation — 20 business days per year, 100% sick leave payment
  • Flexible working hours – we care about you (!) and your output
  • 5 sick days per year
  • Equipment provision
  • Health insurance in Luxmed (after the end of the probationary period)
  • Partially compensated educational costs (for courses, certifications, professional events, etc.)
  • Legal and Accounting support in Poland
  • English and Polish classes 2 times
    a week (online)
  • Additional compensation benefits
  • Bright and memorable corporate life: corporate parties, gifts to employees in honor of live events, weekly pizza Fridays
Join Orca Security ✨
Please note that you should have a PBH visa/
Karta pobytu/Paszport polski to be considered
for this position. Thank you!
Iryna Hudozhnikava
Recruiter
iryna.hudozhnikava@onthespotdev.com