We're seeking an exceptional and highly skilled Technical Writer who can bring clarity and precision to our cutting-edge products. In this role, you’ll work closely with our engineering and product teams to create exceptional documentation that helps our customers understand and make the most of our solutions.

This is a great opportunity to work in a fun, collaborative environment that encourages creativity, innovation, and growth.

What you'll do:

• Collaborate with engineers, product managers, and subject matter experts to document new features, updates, and cutting-edge technologies
• Design, develop, and maintain knowledge base articles and API documentation that make complex topics easy to understand for our users
• Ensure that our documentation is clear, concise, and accurate, providing comprehensive resources for both technical and non-technical audiences
• Proactively update and improve existing documentation based on feedback, product changes, and industry trends
• Take ownership of documentation projects from start to finish, contributing to the continuous improvement of our documentation processes

Requirements:

• 4+ years of experience in a technical writing or product documentation role, ideally in SaaS, cloud security, or a related field
• Outstanding writing and editing skills, with the ability to make complex topics accessible and engaging
• Strong collaboration and communication skills, with experience working with cross-functional teams (engineering, product, marketing, etc.)
• Self-motivated, independent, and driven to take ownership of projects while managing multiple tasks simultaneously
• A proactive attitude, always looking for ways to improve processes and content quality
• Familiarity with cloud technologies, SaaS products, or cybersecurity is a big advantage
• Experience with API documentation – an advantage
• Some leadership or mentoring experience is a plus

If you're passionate about technology and documentation, and you thrive in a fun, fast-paced environment, we’d love to meet you!